1. Place your order
Order on our website and add the installation package that suits you best.
Your Wallbox EV charger will be installed by one of our certified installers. Our installers are trained by our team of professional engineers. They have in-depth knowledge of our products and can guarantee that the charger is installed correctly and safely. They will also run the charger boot and link it to the myWallbox app so you can easily access your charger.
All our installation packs include the necessary materials to carry out the installation, the only difference is the wiring footage included in each pack. Note that installation packs do not include the charger.
1. Place your order
Order on our website and add the installation package that suits you best.
2. We schedule an appointment
Our certified installers will contact you within 48 hours to confirm the installation details. Our installers set the day of installation based on your availability.
3. We install your charger
Our certified installer will visit you to carry out the installation.
If you need a pack that is not the one you purchased, Wallbox will contact you to arrange the corresponding refund or payment of the difference so that the installer can continue with the installation.
If you want to return the charger, please check here our Returns Policy.
If you are not the owner of the parking space, you need permission from the owner of the building in order to carry out the installation. We do not check this at the point of purchase, so it is your responsibility to ensure you have permission before your installation.
Only qualified technicians can manage the charger and carry out the electrical installation. The warranty will be automatically deactivated if the charger is manipulated by a non-qualified person. That is why we recommend adding the installation to your purchase.
The installation pack for 20 meters, which can be considered the most common, shouldn’t take more than four hours. This could be extended if there are unforeseen complications.
All our installers are certified and have the NEN 3140 and NEN 1010 which are mandatory for installers who perform this type of electrical work.
If you have any questions, we will be happy to assist you.
If you have any questions, we are ready to help. You can contact us via the email
We take your safety very seriously. Here you can read our protocol and all health measures that Wallbox takes
Below you can read the conditions that apply to the purchase and installation of one or more charging points for electric vehicles
Here you will find a compilation of the most frequently asked questions regarding the installation of your charger.